Claims Handler - TPA

  • £21000 - £24000 per annum
  • Newcastle-under-Lyme, UK

Claims Handler (Third Party Administration)

£21,000 – £24,000 (depending on experience)

Hybrid (2 days office, 3 days home based)
Monday – Friday 37.5 hours per week between 8am – 6pm

Do you have experience working within commercial property or insurance claims?


We are currently looking for people with experience, excellent communication, and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.


What will you be doing?


  • You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless.
  • Where appropriate, investigate cases to ensure all the information is correct
  • Handle all cases from registration to completion.
  • Build rapport and gain positive relationship with customers and colleagues.


What are they looking for?


  • A natural communicator and a flare for building rapport with people over the phone
  • A great team player
  • Enthusiastic and confident
  • Experience working within claims or commercial property, organising maintenance or subcontractors.


Hours and Benefits


Monday – Friday (Hybrid)

2 days in office, 3 days from home

37.5 hours per week between 8am – 6pm


28 days holiday

Birthday off work

Charity Days Off


Can purchase extra holidays

Cycle to work scheme

Paid lunch once a week when in the office

Team nights out

Annual Staff awards




Call Laura on 07747 446152 or email for more information


Apply for this role:

    Advertised by:

    Laura Hassall

    Senior Account Manager

    Connect with Laura Hassall?>: