For the first time in a while, there’s some positive news coming out of the retail industry.
Recent research has found that well-being among retail employees is starting to improve, with better support from managers playing a big part in that positive shift. While the sector still faces its fair share of challenges, it’s encouraging to see retailers recognising that looking after their people isn’t just the right thing to do. It’s also good for business.
The difference a good manager can make
Anyone who has worked in retail knows that the job can be demanding.
Long hours, busy weekends, changing shifts and dealing with customers all take their toll. That’s why having a supportive manager can completely change someone’s experience at work.
Whether it’s checking in with team members, offering flexibility where possible or simply recognising a job well done, strong leadership helps people feel valued and supported.
When employees feel supported, they’re more likely to stay motivated, perform well and remain with a business for longer.
Why this matters for employers
Recruitment is only one part of the puzzle.
Keeping great employees has become just as important as attracting them in the first place. High staff turnover is expensive, disrupts teams, and can affect customer experience.
Creating a positive workplace culture helps businesses build stronger, more engaged teams. It also makes hiring easier, as candidates are increasingly looking beyond salary and asking questions about wellbeing, leadership and company culture.
In today’s market, employers that invest in their people are often the ones that stand out.
What retail candidates are looking for
Over the past few years, we’ve noticed a shift in what candidates want from their next role.
Competitive pay is still important, but it’s no longer the only deciding factor.
Candidates are also looking for:
- Supportive managers who communicate well
- A healthy work life balance
- Opportunities to develop their careers
- Recognition for their hard work
- A positive team culture
These are often the things that convince someone to accept a role and stay long term.
Looking ahead
Retail will always be a fast-paced industry, but it’s positive to see wellbeing moving in the right direction.
Businesses that continue to invest in their managers, listen to employee feedback and build supportive workplaces are likely to see the benefits through stronger retention, better engagement and improved hiring success.
At Everpool Recruitment, we work with retailers across the UK to connect them with talented people who are looking for more than just a job. They want a workplace where they can grow, feel supported and build a long-term career.
If you’re hiring for your retail team, we’d love to help.
Source
This article was inspired by recent industry research published by Drapers in partnership with the Retail Trust, exploring how employee wellbeing in the retail sector is improving as manager support continues to strengthen. You can read the original article here: https://www.drapersonline.com/news/retail-wellbeing-rebounds-as-manager-support-improves