Store Manager
Luxury Jewellery & Lifestyle Brand
This premium jewellery brand doesn’t simply sell jewellery — it curates moments of self-expression. Blending trend-led design with modern luxury, each store is an immersive destination, offering permanent jewellery, fine-line tattooing and curated piercing services alongside beautifully crafted collections.
With ambitious international growth plans — 1,000 stores across 45 countries — this is a standout opportunity to lead a flagship retail environment within a fast-scaling global brand.
The Role
As Store Manager, you’ll take full ownership of the store, setting the standard for luxury service, commercial performance and team leadership. You’ll be responsible for creating an inspiring culture where customers feel confident, empowered and celebrated — and where teams thrive.
You’ll lead from the front, combining commercial acumen with exceptional people leadership. Alongside overseeing day-to-day operations, you’ll be fully trained in piercing and jewellery welding, allowing you to support and elevate the delivery of the brand’s signature in-store services.
This role is ideal for an experienced retail leader who is passionate about fashion, service excellence and building high-performing teams.
Key Responsibilities
- Own the customer experience
Deliver a consistently elevated, personalised and memorable luxury experience. - Drive commercial performance
Achieve sales targets, manage KPIs and identify opportunities to maximise store profitability. - Lead & develop the team
Recruit, train, coach and inspire a high-performing team, nurturing talent and succession. - Specialist service leadership
Become trained in piercing and jewellery welding to support and uphold premium service standards. - Operational excellence
Oversee stock management, loss prevention, visual merchandising and compliance. - Be the brand ambassador
Represent the brand values, culture and aesthetic at every touchpoint.
About You
- Proven experience as a Store Manager within jewellery, fashion and/or luxury retail
- A confident, inspirational leader with strong people-management skills
- Commercially astute with a strong understanding of KPIs and profitability
- Passionate about customer experience and luxury service standards
- Fashion-forward with a keen eye for styling and personalisation
- Resilient, adaptable and comfortable in a fast-paced retail environment
- Open to learning specialist skills — full training and certification provided
- Flexible to work evenings, weekends and peak trading periods
What’s On Offer
- Competitive salary plus commission and performance bonuses
- Clear progression opportunities within a rapidly expanding global brand
- Jewellery allowance and generous team discounts
- Full training and certification in piercing and jewellery welding
- Incentives, competitions and recognition programmes
- Birthday day off