TIKTOK Customer Service

  • £20000 - £25000 per annum
  • Liverpool, UK

Join Our Beauty Team as a TikTok & Customer Service Advisor! 🌈✨
Are you a TikTok enthusiast with a passion for beauty and customer service? We have the perfect opportunity for you to blend your love for TikTok trends with excellent customer care. Become our TikTok & Customer Service Advisor, where every interaction is an opportunity to showcase your creativity and commitment to customer satisfaction!
Position: TikTok & Customer Service Advisor
Job Overview: As a TikTok & Customer Service Advisor, you will be the face of our brand on TikTok, managing sales, queries and day-to-day tasks associated with the platform. This role is the perfect blend of social media excitement and customer engagement.
Responsibilities and Duties:

  • 🕒TikTok Social Management:Keep our TikTok page buzzing by updating content am to pm ensuring it’s always up to date and on-trend.


  • 🔄Cancellations and Returns:Handle TikTok cancellations and returns both on the platform and with physical returns, ensuring a seamless process for our customers.


  • 💬Continuous Engagement:Respond to TikTok chats throughout the day, staying on top of inquiries and providing timely and helpful responses.


  • 🌟Reviews:Manage TikTok reviews, fostering a positive and authentic brand image.


  • 📦Ebooster Orders:Take charge of Ebooster orders, including uploading tracking information promptly for a smooth customer experience.


  • 🤝Handover Orders:Manage arranged handover orders with precision and care.


  • 📧Customer Support Collaboration:Assist the customer service team during busy periods by supporting with emails and on other social media platforms like Instagram and Facebook.

What We Offer:

  • 🎓Full Training:Dive into the world of TikTok and customer service with comprehensive training provided.


  • 🌈Exciting Environment:Join a dynamic team where creativity meets exceptional customer care.


  • 💼Career Growth:Opportunities to grow within the company and the beauty industry.

How to Apply: Ready to embark on an exciting journey? Send your resume and cover letter to jwalsh@everpoolrecruitment.com 
Share why you’re the perfect fit for this role and showcase your favorite TikTok trend!
Join an exciting beauty brand in creating magical moments on TikTok and providing outstanding customer service! 💄✨ 
#TikTokAdvisor #CustomerServiceMagic

Apply for this role:

    Advertised by:

    Jessica Walsh

    Head of Fashion

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