Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store
Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team in Slough
Your Role:
As Shop Manager, you will the drive sales and customer experience . You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
Key Responsibilities:
- Manage day-to-day shop operations
- Lead, motivate, and train a team of volunteers
- Drive donations and deliver excellent customer service
- Maintain high visual merchandising and housekeeping standards
- Monitor financial performance and meet sales targets
- Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance.
- Foster a creative shop environment where team members seek to maximise income in new and innovative ways
- Manage the team to maximise income from Gift Aid on donated products
- Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.
What We’re Looking For:
Retail management experience ideally in a charity or fashion environment
Excellent communication and organisational skills
A passion for our cause and the community
Ability to work flexibly, including some weekends