Are you a skilled IT professional with a passion for solving technical challenges? We are seeking an experienced IT Field Service Engineer to join our clients team.
Provide on-site technical support and troubleshoot hardware and software issues, including upgrades, service, maintenance and troubleshooting of a complete scope of equipment and configuration scenarios.
Collaborate with clients to understand their IT needs and deliver effective solutions.
Conduct routine maintenance and system updates to ensure optimal performance.
Assist in network setup and administration tasks.
Document service calls, resolutions, and maintain inventory records.
Ensure strict adherence to security protocols and best practices.
Due to the nature of the role and being stationed across the South West, you should hold a full driving licence.
Proven experience as an IT Field Service Engineer or a similar role.
Strong troubleshooting skills for hardware and software.
In-depth knowledge of operating systems (Windows, macOS, Linux).
Exceptional customer service and communication skills.
Ability to work both independently and collaboratively.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are advantageous.
Modern Workplace – full stack (IaaS, PaaS, SaaS)
Wireless technologies including Ubiquity, DrayTec and Ruckus
Hyper-V and VMware
Mobile OS (Apple & Android)
Microsoft Server 2012 onwards including build, configurations, and installation.
On-prem exchange, Office 365 and Azure
Router / Firewall configuration; SonicWall, WatchGuard and DrayTec
Microsoft Windows 7 +
What will you receive in return for joining?
Competitive salary and benefits package £30,000-£35,000 DOE
Opportunity for career growth and skill development.
Collaborative and inclusive work culture.
Exposure to a diverse range of technical challenges.
The chance to work with a passionate and talented team.
Benefits to shout about!
- 25 days holidays plus all Bank holidays off plus an extra day for your birthday!
- Company pension scheme
- Medical cash back plans
- Private medical insurance
- Education and advice about finances
- Counselling services for you and your loved ones
- Fun and collaborative events annually
If you are ready to take on exciting challenges, contribute your expertise, and grow professionally, apply or save time by sending your Cv directly to firstname.lastname@example.org or drop me a text addressed to Josie with a little about your experience and skills set; 07543 501 925
Everpool Recruitment and our client, is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. However we cannot currently accept any applications requiring sponsorship.