Fee Earner - HDR

  • £20000 - £30000 per annum
  • Liverpool, UK

Housing Disrepair Fee Earner
Full Time, 30 Hours – Permanent Position
Salary: £20,000 – £30,000 (Depending on experience)

We are currently recruiting for an ever-growing Law firm in the Liverpool area. The law firm are expert accident and housing disrepair solicitors and providers of personal injury advice, services and support. Over the years they have helped a lot of people across Liverpool & the rest of the country.
They are no win no fee solicitors in Liverpool that were established in April 2016. Their dedicated solicitors are on hand right from the beginning and are happy to advise on all aspects of the claims process. We monitor our internal service standards daily, and this, with a rigorous reporting regime enables us to maintain the high standards of service we always strive for.

Main duties and responsibilities

  • Responsible for managing case load within the Housing Disrepair Department
  • Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
  • To review incoming information and establish a possible claim route
  • Ensure all information is scanned and uploaded to the case management system
  • Maintaining the case management system, making sure all workflow steps are correctly inputted
  • Assess prospects and prepare letters of claim and advise on the evidence with the clients
  • Prepare surveyors instructions and advise on the same
  • Prepare claim documents and proceedings
  • Deal with case as they proceed via the court process
  • Ensure compliance with court deadlines and directions
  • Liaise with Counsel, experts and any other third parties in an efficient and professional manner
  • Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
  • Be proactive and use initiative when presented with problems or issues
  • Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner

Essential requirements

  • Experience in the Law sector
  • Experience in managing own case load
  • 2 years customer service experience
  • Competent I.T Skills
  • Strong communication skills

If you feel the Housing Disrepair File Handler position may be for you or you are interested in finding out further information, please contact Ellouise at Everpool Recruitment by email elupton-edwards@everpoolrecruitment.com. Alternatively, you can apply to this advert and someone from the Everpool team will be in touch.

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    Advertised by:

    Ellouise Upton-Edwards

    Account Manager

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