Commercial Account Handler – Commercial Insurance
We are seeking a proactive and customer-focused Commercial Account Handler to join our dynamic team at a growing insurance brokers in North Staffordshire. This role is pivotal in managing and developing relationships with clients in the commercial and business insurance sector.
Location: Stoke on Trent, ST5
Salary: £28,000 – £35,000 depending on experience
Working Hours: Office Based – Monday – Friday 9am – 5pm (flexible when required)
Key Responsibilities:
- Client Management: Handle a portfolio of commercial insurance clients, providing expert advice and tailored solutions.
- Sales Development: Identify and pursue opportunities to upsell and cross-sell insurance products to meet client needs and achieve sales targets.
- Policy Administration: Manage renewals, mid-term adjustments, and new business policies efficiently and accurately.
- Customer Service: Deliver exceptional service by promptly addressing client queries and concerns, ensuring their insurance needs are fully met.
- Market Liaison: Negotiate with insurers to secure competitive terms and coverage for clients.
Skills and Qualifications:
- Proven experience in commercial insurance, with a strong understanding of products and services.
- Excellent communication and negotiation skills.
- Excellent problem solving skills.
- Ability to work in a target-driven environment while maintaining a customer-first approach.
- Strong organisational, attention to detail and proactive approach.
- Cert CII qualification (or working towards) is advantageous.
Benefits:
24 days annual leave + bank holidays
Closed over Christmas period – fully paid
Free parking
Healthcare
Corporate days out
Interested?
Call Laura on 07747 446152 for more information or send CV to lhassall@everpoolrecruitment.com