Commercial Account Handler

  • Staffordshire

Commercial Account Handler – Commercial Insurance
  
We are seeking a proactive and customer-focused Commercial Account Handler to join our dynamic team at a growing insurance brokers in North Staffordshire.  This role is pivotal in managing and developing relationships with clients in the commercial and business insurance sector.
  
Location: Stoke on Trent, ST5
Salary: £28,000 – £35,000 depending on experience
Working Hours: Office Based – Monday – Friday 9am – 5pm (flexible when required)
  
Key Responsibilities:

  • Client Management: Handle a portfolio of commercial insurance clients, providing expert advice and tailored solutions.
  • Sales Development: Identify and pursue opportunities to upsell and cross-sell insurance products to meet client needs and achieve sales targets.
  • Policy Administration: Manage renewals, mid-term adjustments, and new business policies efficiently and accurately.
  • Customer Service: Deliver exceptional service by promptly addressing client queries and concerns, ensuring their insurance needs are fully met.
  • Market Liaison: Negotiate with insurers to secure competitive terms and coverage for clients.

Skills and Qualifications:

  • Proven experience in commercial insurance, with a strong understanding of products and services.
  • Excellent communication and negotiation skills.
  • Excellent problem solving skills.
  • Ability to work in a target-driven environment while maintaining a customer-first approach.
  • Strong organisational, attention to detail and proactive approach.
  • Cert CII qualification (or working towards) is advantageous.

  
Benefits:
24 days annual leave + bank holidays
Closed over Christmas period – fully paid
Free parking
Healthcare
Corporate days out
  
Interested?
Call Laura on 07747 446152 for more information or send CV to lhassall@everpoolrecruitment.com
  

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