Claims Auditor

  • £22500 - £25000 per annum
  • Newcastle-under-Lyme, UK

Claims Auditor

This is a fixed term contract for 9 months. 

Where: Hybrid with Taunton, TA1 or Stoke, ST5  
When: Monday – Friday 09:00-17:30, 37.5 hours per week with flexibility in relation to business needs. 
Salary: £22,500 – £25,000 DOE

What will you be doing:

  • Conducting internal audits (electronic and file-based) to assess and providing independent assurance that that the claim risk management, governance and internal control processes are operating effectively.
  • Carrying out all aspects of internal audits and disputing reviews across audit and credit control in line with direction from the Business Standards Manager.
  • Preparing and presenting reports (verbal and written) that reflect the audit results and findings of dispute reviews, following Company values in a professional, clear and concise manner.
  • Expediting responses from internal/external stakeholder to prevent debt going over 120 days
  • Conducting follow up audits and monitor remedial action.
  • Identifying risks and opportunities to improve and make recommendations to help manage and control such risks and support the business’s approach to continuous improvement.
  • Maintaining open communication with management and auditees.
  • Conducting any reviews or tasks requested by management, provided such reviews and tasks do not compromise the independence or objectivity of the internal audit function.

What do we need from you:

  • Experience in working within insurance industry
  • Experience in claims adjusting
  • Experience in dealing with complaints and compensations
  • Excellent organisation and communication skills
  • CILA Qualified or working towards
  • Ability to manipulate large amounts of data and to compile detailed reports.
  • Ability to work under pressure
  • Ability to work quickly without compromising quality as this is a key attribute
  • Be adaptable to change

Apply for this role:

    Advertised by:

    Laura Hassall

    Senior Account Manager

    Connect with Laura Hassall?>: