Claims Adminstrator

  • £22500 - £24000 per annum
  • Newcastle-under-Lyme, UK

Claims Administrator


We are currently recruiting for people with claims experience to work on a hybrid basis in the centre of Newcastle under Lyme.


Where: Hybrid with our Newcastle under Lyme office, ST5 (3 days office based, 2 days from home)

When: Monday – Friday, 7.5 hours per day, with a 1-hour lunch, 37.5 hours per week

Salary: £22,500 – £24,000 (depending on experience)

Have you worked in insurance claims before?
Dealt with property or household claims?
Are you looking for a new job where you can progress and grow within your career?


What you will be doing:

  • Owning a caseload of insurance claims across a multi-client team
  • Managing all aspects of the claim from start to finish
  • Being available to field calls from customers, clients and suppliers.
  • Being responsible for the pivotal part of the customer journey regarding their insurance claim
  • Engaging with clients, customers, and suppliers which includes email, phone, and our bespoke messaging service

What we need from you:

  • Previous claims experience
  • Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
  • Good communication skills 
  • Good organisation skills
  • Good customer service skills


Contact Maggie via or call 07795608155 for more information

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