Call Handler

  • £12 - £13 per hour
  • Taunton, UK

Call Handler

Salary: £12 per hour, increasing to £12.50 per hour after probation
Hours: Monday-Friday 3.30pm – 9pm
Location: Office Based – Taunton, TA1

Do you have previous customer service experience?

Do you have excellent communication skills?

Are you looking for an excellent career opportunity?


We are currently looking for people with excellent communication and interpersonal skills to join a nationwide company with excellent benefits and to kick start an amazing career opportunity.


What will you be doing?


  • You will be to be the first point of contact emergency works for customers on their property
  • Provide phone cover for out of hours service
  • Take inbound and make outbound calls
  • Ensure all calls are logged on the system
  • Liaising with contractors and ensure that correct rates are agreed prior to them being deployed


What are they looking for?


  • A natural communicator and a flare for building rapport with people over the phone
  • A great team player
  • Enthusiastic and confident




28 days holiday (pro rata’d)

Birthday off work

Charity Days Off


Can purchase extra holidays

Cycle to work scheme

Paid lunch once a week when in the office

Team nights out

Annual Staff awards




Call Laura on 07747 446152 for more information


Apply for this role:

    Advertised by:

    Laura Hassall

    Senior Account Manager

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